Terms & Conditions

Terms & Conditions

  • I consent to Music with Mummy Haverfordwest’s class leaders contacting me to send me each half term's newsletter containing enrolment information and for any other reason relating to the running of classes i.e notification of cancellations. 
  • Your booking is not confirmed until payment has been received. Please make payment upon enrolling on to the class. We reserve the right to cancel your booking if payment is not made within 14 days.

Waiting lists:

If a space becomes available for a class you are on the waiting list for, we will book you into the class and send an invoice and several reminders. Please decline or accept and pay for the space within 7 days, after which we will cancel your booking, remove you from the waiting list and will assume you no longer need your space and will offer it to the next person. You may be on more than one waiting list, and may be offered a space in more than one class, so please choose your preferred class and reject the other. You may add yourself to the waiting list again, or any other class at any time. 

Refunds:

We don't issue refunds for missed sessions due to your own circumstances, such as illness, appointments, family events or holidays. Once lockdown restrictions are completely removed, you will be able to catch up on a different day or send a friend in your place.

Cancellations: You will be notified by email and text of any short term or last-minute cancellations by your usual class teacher.

Notices will also be posted on Facebook.

  • If a class is cancelled by the teacher, you will be refunded for the cancelled class or invited to carry over to the following term.
  • If classes are cancelled short-term due to temporary circumstances beyond our control, such as a venue issue or bad weather, you will be directed to Zoom online classes or the Facebook online class.
  • If the issue is ongoing, such as a Lockdown, classes will continue online with the option of live Zooms or recorded classes with your usual teacher or you will have the option to freeze your class fee until in person classes resume.
  • If you choose to cancel your booking, we are not able to offer a full refund unless your space can be filled by somebody on the waiting list.